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FAQs - Frequently Asked Questions

Have a question? Need Help?
You can find the answers quickly to many commonly asked questions listed below.

How do I register for a NOW University GENERAL ADMISSION course?
How do I register for a NOW University NOW RETAILER ONLY course?
Is there a Fee to take a NOW University Course?
Does each course require the separate purchase of a book?
How do I start a course once I am registered?
What are the requirements to create a NOW University password?
How do I change my Password?
Can I access the NOW University FREE lectures if I am not enrolled at NOW University?



REGISTRATION


How do I register for a NOW University GENERAL ADMISSION course?

General Admission courses are open to everyone.

On the REGISTRATION PAGE, click the orange REGISTER button next to the GENERAL ADMISSION course you wish to register for. Begin the registration process by checking the appropriate radio buttons:  

  • I do not have a NOW University account (First time registering for NOW University); This is where you will set up your email address and password for NOW University.
  • I already have a NOW University account (You have previously registered at NOW University); You will login using your email and password.
Complete the registration process by filling in the required fields and clicking the NEXT button at the bottom of each page until the registration form is complete and you click the SUBMIT button.


How do I register for a NOW University NOW RETAILER ONLY course?

You must be an active NOW Retailer (or employee of a NOW Retailer) with a valid NOW Customer number and store information to enroll in the NOW RETAILER ONLY courses.  
 

On the REGISTRATION PAGE, click the orange REGISTER button next to the NOW RETAILER ONLY course you wish to register for.  When the "Pop-Up window opens, begin the registration process by checking the appropriate radio button:  
 
  •  I am a NOW Foods Retailer or Employee of a NOW Foods Retailer (First time registering for NOW University). 
    • Enter your NOW Foods customer number when prompted.
  •  I am a NOW Foods Retailer or Employee of a NOW Foods Retailer (with an existing NOW University Account)
    • Enter your email address and your NOW University password when prompted
    • If you forgot your password, click the Forgot Your Password? link
Complete the registration process by filling in the required fields and clicking the NEXT button at the bottom of each page until the registration form is complete and you click the SUBMIT button.

What if I don't know my NOW Customer Number or store information? 

If you are the employee of a NOW retailer, you will need to get your NOW Customer number from your employer or by calling your NOW Foods sales representative. 


COURSE FEES

Is there a Fee to take a NOW University Course?
 
Not many things in life are FREE, but online courses at NOW University are always FREE.  There is no registration or enrollment fee of any kind to take the NOW University courses, but REGISTRATION is required. 


REQUIRED BOOKS

Does each course require the separate purchase of a book?

Most of the NOW University courses DO NOT require the separate purchase of book for completion of the course.  In most cases, the course content is available for download online in PDF format. 
 
There are only three courses that require the separate purchase of the a book for successful completion of the course.  Book prices range from about $6.00(USD) to $15.00(USD).  To find out if a book is required, go to the REGISTER page on this website, see the BOOK column.  A BUY BOOK button is also available for your convenience if you are required to purchase a book.


GETTING STARTED

How do I start a course once I am registered?

After you have successfully registered for a NOW University course, click the GET STARTED link at the top of the web page.  Click the link for the course for which you are registered.  Enter the email address and password that you created at registration.  Follow the instructions on the course outline page. 


PASSWORDS

What are the requirements to create a NOW University password?

Your password must contain at least 6 letters or 6 numbers or a combination of at least 6 letters and numbers.

How do I change my Password?

Click the MY ACCOUNT button at the top of the www.now-university.com website.  Login and click the "Change Password" link. 

What if I forgot my password?

Click the FORGOT YOUR PASSWORD? link on the login page.  This will allow you to reset your NOW University password.


 
LECTURES 
 
Can I access the NOW University FREE lectures if I am not enrolled at NOW University?

Absolutely!  If you are not enrolled in any NOW University courses, you can still access the FREE NOW University pre-recorded Lectures.  Go to the Lectures page and click the Sign Up button to create your login ID and password.  Once your create your ID and password, use the same login ID and password when registering for all events or educational courses at NOW University.